{
    "customer_name": "John Doe",
    "phone": "1234567890",
    "product_name": "Widget 3000",
    "Batch_and_ex": "Batch12345 / 12/2024",
    "issue_cat": "Defect",
    "issue_des": "The product stopped working after 2 days of use.",
    "photo": "data/images/c0952567-9d81-43d1-9929-7c13fd59600f.jpg"
}